Privacy Policy

Last updated: April 15, 2025

1. Personal Information We Gather

“Personal Information” means any data that can identify an individual. We may collect:

  • Registration: name, email, phone, username, password, city, time zone.
  • Support & Communications: anything you submit in tickets or chats.
  • Payments: billing address, payment method details.
  • Social Connections: social handles or account IDs when you link profiles.
  • Automated Data: IP address, browser type, device info, usage logs.

2. How We Collect Your Personal Information

We collect data when you:

  • Create or update your account
  • Use Google Sign‑In or other social logins
  • Interact with our support or marketing emails
  • Make payments or request refunds
  • Browse or use the Service (via cookies & tracking)

3. Third‑Party Processors

We share data with these providers under their own privacy policies:

  • Azure (hosting, TTS, MySQL, image processing, translation)
  • OpenAI & Google Gemini (LLM APIs)
  • Getty/iStock (stock images & video)
  • Paddle (payments)
  • SendGrid (email delivery)
  • Auth0 (authentication)

4. Cookies & Tracking

We set a cookie_consent cookie for 365 days on Accept and a cookie_decline cookie for 30 days on Decline. To see the banner again, delete your cookies.

Our cookie categories:

  • Necessary: session, authentication
  • Analytics: Google Analytics, Google Tags
  • Advertising: Facebook Pixel

5. How We Use Your Personal Information

We use your data to:

  • Create & manage your account
  • Provide, maintain & improve our Service
  • Process payments & prevent fraud
  • Communicate (support, updates, marketing)
  • Analyze usage & personalize your experience

6. Sharing Your Personal Information

We may share your data with:

  • Service Providers (see Section 3)
  • Social Platforms when you choose to post or link
  • Legal Authorities to comply with law or protect rights

7. Google Sign‑In and Data Use

When you use Google Sign‑In, we access your name, email, profile picture, and domain. We use this to verify identity, personalize your experience, and analyze demographics.

8. Personal Information Protection

We implement industry‑standard security measures, including encryption in transit (TLS) and at rest, regular vulnerability assessments, and access controls to safeguard your data.

9. Your Rights

You have the right to:

  • Access your personal data
  • Correct or update your data
  • Request deletion of your data
  • Restrict or object to processing
  • Receive your data in portable format
  • Opt‑out of marketing communications

To exercise any right, email privacy@quickflick.ai. We aim to respond within 30 days.

10. International Data Transfers

QuickFlick is based in Iceland. We may transfer your data to locations inside or outside the EEA/Switzerland. We use standard contractual clauses or other safeguards where required by law.

11. Children and Privacy

Our Service is not intended for users under 16. If we learn we’ve collected data from someone under 16, we will promptly delete it.

12. Changes to This Policy

We may update this policy. We’ll post the new version here and update the “Last updated” date. Please review regularly.

13. Contacting QuickFlick

If you have questions or wish to exercise your rights, contact us at:

privacy@quickflick.ai